THE NINJA
Difference
What sets us apart is our willingness and ability to rise to any challenge. Dedicated to excellence, the Ninjas provide optimization specific to your needs and ongoing maintenance; always striving to be ahead of the curve.
We are not just a one-time fix. IT is constantly evolving, and that’s why the Ninjas are in it for the long-haul. We are committed to helping companies stay on track with new updates, security patches, monitoring and maintenance of systems and get a jump on new developments.
“As your company grows, we are dedicated partners prepared to support you in that growth. We’ll even keep your costs down and save you time to focus on what’s most important – let us take care of you.”
HTP Consulting in Florida has 12 IT staff
The specific services we offer cover IT and all related infrastructure issues, like Cloud Configuration, Disaster Recovery, implementation, and backup reviews, Network Security/VPN, Restore and Failover Testing, etc.
Project Management
The project team is divided into functional groups, which include networking, help desk, cyber security and development, with a senior team lead for each. We run daily stand ups and have production meetings Monday through Friday.
Risk Management
We adhere to SOC2 compliance, require all employees to update their passwords every 90 days and use multi-factor authentication on all accounts. With the exception of public web site addresses, we do not use public IDs and require VPN connection to cloud systems. All laptops have corporate managed anti-virus. We secure email using advanced attachment analysis, encryption, anti-phishing, inbound, outbound and gray mail protection.
Risk Management
We adhere to SOC2 compliance, require all employees to update their passwords every 90 days and use multi-factor authentication on all accounts. With the exception of public web site addresses, we do not use public IDs and require VPN connection to cloud systems. All laptops have corporate managed anti-virus. We secure email using advanced attachment analysis, encryption, anti-phishing, inbound, outbound and gray mail protection.
HTP conducts:
Incidents are prioritized appropriately; reported risk activities are handled as soon as they are received and anything deemed high risk is given priority.
Interface Approach
The interface will be NinjaOne Help Desk and tickets can be submitted by phone or email. On our help desk portal we offer support in English, Spanish, Portuguese, German, Greek and Korean.
SUPPORT AND MAINTENANCE
Specific support options including
24/7 support – 15 min response time during business hours / 1 hour response time off hours
SUPPORT AND MAINTENANCE
Specific support options including
24/7 support – 15 min response time during business hours / 1 hour response time off hours
HTP Consulting Services
7777 N. Wickham Road, Ste 12-236
Melbourne, FL 32940
Contact : 888-980-5355
HTP Consulting Services is a national firm based in Melbourne, Florida with a sales office in California.
The specific services we offer cover IT and all related infrastructure issues, like Cloud Configuration, Disaster Recovery, implementation, and backup reviews, Network Security/VPN, Restore and Failover Testing.
